Today I’m gonna show you how to create rich html e-mails with MS Dynamics CRM 2011.

You could find many articles around, but I wanted to share my method which proves to be quite complete. This will be the first part of a series of articles which will cover also CRM slugs injected by form assistant and how to insert dynamically generated images/sections.

1. First step: brainstorming the e-mail template

I usually start by creating an html page to test my template until I’m satisfied with it.

Here’s a sample. (Ok I discovered one of the most popular searches on Google is about kitten so I hope to reach a wider audience with this kitten based newsletter!).

Continue reading →